Legal

Terms of Service

Last updated April 2025.

By using Marlowe's services you agree to these terms. Our services are provided by a UK-registered pharmacy.

Bookings

Appointments can be cancelled or rescheduled free of charge up to 24 hours before the scheduled time.

Clinical responsibility

Our pharmacists may decline to provide a service if it is not clinically appropriate. A full refund will be issued in that case.

Complaints

If you're unhappy with anything, email [email protected] and we'll respond within five working days.